Last updated: February, 2020

Welcome to Lizz Express provide website features and other products and services to you when you visit or shop at LizzExpress.com, use Lizz Express products or services, use Lizz Express applications for mobile, or use software provided by Lizz Express in connection with any of the foregoing (collectively, “Lizz Express Services”). Lizz Express provides the Lizz Express Services subject to the following conditions.

By using Lizz Express Services, you agree to these conditions. Please read them carefully.

We offer a wide range of Lizz Express Services, and sometimes additional terms may apply. When you use an Lizz Express Service  you will be subject to the guidelines, terms and agreements applicable to that Lizz Express Service (“Service Terms”). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

ELECTRONIC COMMUNICATIONS

When you use Lizz Express Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Lizz Express  Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through any Lizz Express Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Lizz Express or its content suppliers and protected by international copyright laws. The compilation of all content included in or made available through any Lizz Express Service is the exclusive property of Lizz Express and protected by international copyright laws.

LICENSE AND ACCESS

No Lizz Express Service, nor any part of any Lizz Express Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Lizz Express. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Lizz Express without express written consent. You may not use any meta tags or any other “hidden text” utilizing Lizz Express’s name or trademarks without the express written consent of Lizz Express. You may not misuse the Lizz Express Services. You may use the Lizz Express Services only as permitted by law. The licenses granted by Lizz Express terminate if you do not comply with these Conditions of Use or any Service Terms.

YOUR ACCOUNT

You may need your own Lizz Express account to use certain Lizz Express Services, and you may be required to be logged in to the account and have a valid payment method associated with it.  You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. Lizz Express does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Lizz Express Services only with involvement of a parent or guardian. Parents and guardians may create profiles for teenagers in their Lizz Express Household. Lizz Express reserves the right to refuse service, terminate accounts, terminate your rights to use Lizz Express Services, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

You may post reviews, comments, photos, videos, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Lizz Express reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Lizz Express a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Lizz Express and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Lizz Express for all claims resulting from content you supply. Lizz Express has the right but not the obligation to monitor and edit or remove any activity or content. Lizz Express takes no responsibility and assumes no liability for any content posted by you or any third party.

OUR CONTRACT

When you place an order to purchase a product from Lizz Express, we will send you an e-mail confirming receipt of your order and containing the details of your order (the “Order Confirmation E-mail”). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you. Your contract is with Lizz Express. Without affecting your right of cancellation, you can cancel your order for a product at no cost any time before shipping the product. After a card transaction is canceled, the amount will be returned in the customer’s account within 1 to 30 days.

You consent to receive sales invoices electronically. Electronic invoices will be made available in pdf format in the Your Account area of the web site. For each delivery, we will inform you in our Dispatch Confirmation E-mail if an electronic invoice is available. For further information about electronic invoices and instructions on how to receive a copy please contact us to shop@Lizz Express.com.

Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.

PRICING AND AVAILABILITY

We list availability information for products sold by us on the website including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products.

Please note that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product’s correct price is higher than the price on the website, we may either contact you before dispatch to request whether you want to buy the product at the correct price or cancel your order. If a product’s correct price is lower than our stated price, we will charge the lower amount and send you the product.

PAYMENTS ONLINE BY CARD (VISA/MAESTRO/MASTERCARD)

You can pay online with your personal or business card in full safety conditions. Cards accepted for payment are those issued under the logos
VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have code CVV2 / CVC2).
No additional transaction fee is charged. Card data processing is done exclusively on PlatiOnline servers. The security of your information is guaranteed by the fact that PlatiOnline does not store the confidential data of your card, but sends it encrypted on a secure connection to the processor bank. That way your information is secure. For card payment, the transaction will appear on account statement with the name LIZZ EXPRESS.

RETURNS, REPACEMENTS AND REFUNDS

This return policy is valid for: all items sold and dispatched by Lizz Express, items sold by third-party sellers and fulfilled by Lizz Express.

If you are dissatisfied with your purchase of supplies, you can return it for a full refund, exchange or credit within 15 days of purchase with your original receipt, packing slip or email confirmation (“Original Receipt”) to our store.

Your purchase must be returned in saleable condition with the original packaging, including Universal Product Code (UPC), manuals, parts and your receipt or packing slip. For more information about our returns and refunds, please see our Returns Center.

RISK OF LOSS

All purchases of physical items from Lizz Express are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

APPLICABLE LAW

These conditions are governed by and construed in accordance and the application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts which means that you may bring a claim to enforce your consumer protection rights in connection with these Conditions of Sale and you additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence.

AMENDMENTS TO THE CONDITIONS OF SALE

We reserve the right to make changes to our website, policies, and terms and conditions, including these Conditions of Sale at any time. You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order products from us, unless any change to those terms and conditions, policies or these Conditions of Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

WAIVER

If you breach these Conditions of Sale and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Sale.

OUR CONTACT DETAILS

LIZZY EXPRESS S.R.L.,  

VAT Number: 39918501

Trade Registration No. : J40 /13789 /2018

Str. RADULUI   4   MANSARDĂ, CAMERA NR 2   Bucureşti   sect 4

Email : contact@lizzexpress.com (response rate within 24 hours)

PRIVACY

Please review our Privacy Notice, which also governs your use of Lizz Express Services, to understand our practices.

Please read these conditions carefully before placing an order with Lizz Express. By placing an order with Lizz Express, you signify your agreement to be bound by these conditions.